Steelcase Amia Review (2026)
The Amia is the softer-seated, lower-cost relative of the Steelcase Leap. It is sold new, but the remanufactured version from Crandall costs a little over half the new price.
The Amia is a Steelcase task chair related to the Leap, with a softer seat. It has the LiveLumbar height-adjustable lumbar system and 4D arms. A seat-depth slider is included, and the weight rating is 400 lb. Compared with the Leap V2, the seat is softer and the lumbar adjusts for height with no firmness adjustment listed.
Buy it if a softer seat than the Leap appeals and a remanufactured chair at a little over half the new price fits the budget. Skip it if the Leap V2’s added lumbar firmness dial matters, or a firm seat pan is preferred over the Amia’s softer cushion.
Buy the Amia if you…
- Want Steelcase adjustability at a lower price than the Leap V2
- Prefer a softer seat than the Leap
- Want the remanufactured option, which costs a little over half the new price
- Need a fit range of roughly 4’11” to 6’4″ and a 400 lb weight capacity
- Want height-adjustable lumbar support and 4D arms in one chair
Skip it if you…
- Want a lumbar with a separate firmness dial (the Leap V2 has one)
- Prefer a firm seat pan over extra cushioning
- Want the lowest possible price (a remanufactured Think or Leap V1 costs less)
- Need a headrest (a headrest option is not listed for the Amia)
Amia at a Glance
Key specifications and pricing for the Steelcase Amia (4D arms, LiveLumbar, standard upholstered back):
| Spec | Detail |
|---|---|
| Price (New, Steelcase Direct) | ~$1,099 |
| Price (New, Amazon) | Steelcase Amia on Amazon (~$999) |
| Price (Remanufactured, Crandall) | $549 Remanufactured Steelcase Amia at Crandall |
| Arms | 4D (height, width, depth, pivot); height ~7.5″ to 11.25″ |
| Lumbar Support | LiveLumbar, height-adjustable (~4″ range) |
| Seat Height | 16″ to 21″ (pneumatic) |
| Seat Depth | 15.8″ to 18.5″ (slider) |
| Seat | Flexible front edge, adaptive foam bolstering (softer than the Leap seat) |
| Recline | Full recline range with tension control and upright back lock |
| Back Options | Standard upholstered, or 3D Microknit (Amia Air) |
| Weight Capacity | 400 lbs |
| Fit Range | Approximately 4’11” to 6’4″ |
| Warranty | Steelcase Limited Lifetime new (12-year parts and labor); remanufactured units carry Crandall’s 12-year warranty (parts, original owner) |
What the Amia Is
The Amia is a Steelcase task chair positioned as a softer-seated, lower-cost relative of the Leap. Both chairs share 4D arms and a seat-depth slider, and both are rated to 400 lb. The Amia uses a softer seat, and its LiveLumbar adjusts for height, while the Leap V2 adds a separate firmness dial.
The Amia is available new and remanufactured. Crandall remanufactures the chair and sells it at a little over half the new price, which makes the remanufactured route the lower-cost way to buy it.
Adjustability and Fit
The 4D arms adjust in height and width, and they also move in depth and pivot. The LiveLumbar system adjusts in height through roughly a four-inch range.
The seat-depth slider covers 15.8 to 18.5 inches, nearly three inches of travel. The seat height range is 16 to 21 inches, and the fit range is approximately 4 foot 11 to 6 foot 4.
The Seat: Softer Than the Leap
The seat is where the Amia and the Leap differ most. The Amia uses adaptive foam bolstering and a flexible front edge, and the seat is softer than the Leap seat. Anyone who finds the Leap seat firmer than preferred is the buyer the Amia fits.
Some sitters prefer the firmer Leap pan, so a softer seat does not suit everyone. The choice depends on how the body responds to firm versus cushioned support, which is worth testing in person if possible.
Build Quality and Warranty
The Amia is a Steelcase chair with a 400 lb weight capacity. Bought new, it carries the Steelcase Limited Lifetime warranty, which runs 12 years on parts and labor. That manufacturer coverage is the main reason to choose new over remanufactured.
A remanufactured Amia from Crandall carries Crandall’s own 12-year warranty. Coverage is for parts only, with no labor. The warranty goes to the original owner, applies in the US, and cannot be transferred. Crandall also offers free returns.
Buying the Amia Remanufactured
Crandall Office remanufactures the Amia and sells it with a dedicated product page. The 12-year warranty and free returns come with a lower price than new. The warranty covers parts only and does not transfer to a second owner, so those limits deserve weighing before buying.
For a broader look at when refurbished makes sense and how to vet a seller, the guide on whether to buy a refurbished office chair walks through the trade-offs. The Amia also appears in the best remanufactured office chairs roundup.
How the Amia Compares
Bought remanufactured, the Amia competes against other rebuilt Steelcase chairs:
| Feature | Amia | Leap V2 | Think V2 | Leap V1 |
|---|---|---|---|---|
| Price (Remanufactured) | $549 | $749 | $519 | $459 |
| Seat Feel | Softer than the Leap seat | Firmer than the Amia | Not listed | Thicker padding than the V2 |
| Lumbar | LiveLumbar (height) | Height + firmness | LiveBack (height) | Height + firmness |
| Arms | 4D | 4D | 4D | 4-way |
| Weight Capacity | 400 lbs | 400 lbs | 400 lbs | 400 lbs |
| For | Softer seat | Lumbar with height and firmness adjustment | Lower remanufactured price than the Amia | Lower remanufactured price than the Amia |
For deeper context: Steelcase Leap V2 review · Steelcase Series 2 review · Leap vs Gesture · Best remanufactured office chairs
What Users Like and Common Complaints
Strengths
- Steelcase chair available remanufactured at a little over half the new price
- Height-adjustable LiveLumbar with a roughly 4″ range
- Full 4D arms
- Softer seat than the Leap
- Fit range of roughly 4’11” to 6’4″
- 400 lb weight capacity
- 12-year Crandall warranty on remanufactured units
Limitations
- Lumbar adjusts for height; firmness adjustment is not listed, and the Leap V2 adds a firmness dial
- Softer seat does not suit a preference for a firm pan
- Headrest option not listed
- Remanufactured Think and Leap V1 cost less
- Crandall warranty covers parts but not labor, and is non-transferable
Alternatives to Consider
If lumbar firmness adjustment matters: Steelcase Leap V2
The Leap V2 is the firmer-seated sibling. Its lumbar adjusts for both height and firmness. It also has 4D arms and a seat-depth slider, with a 400 lb capacity. It costs more remanufactured than the Amia.
If you want a lower new price: Steelcase Series 2
The Series 2 sells new on Amazon for less than the Amia. It carries the Steelcase Limited Lifetime warranty and 4D arms, and its support system is Air LiveBack. For a feature-by-feature look, see the Amia vs Series 2 comparison.
If you want a lower remanufactured price: a remanufactured Think or Leap V1
The remanufactured Think V2 and Leap V1 both come in below the Amia while keeping the Steelcase frame and 400 lb rating. The Leap V1 has thicker padding than the V2. Both are covered in the remanufactured roundup.
Frequently Asked Questions
Final Verdict
Buy it if
A softer seat than the Leap appeals, and a remanufactured chair at a little over half the new price fits the budget.
Skip it if
The Leap V2’s lumbar firmness dial matters, or a firm seat pan is preferred over the Amia’s softer cushion.
The Amia is a Steelcase chair with a softer seat than the Leap. It has 4D arms and a seat-depth slider alongside height-adjustable lumbar. The remanufactured version costs a little over half the new price, and new units carry the full manufacturer warranty.
Its limits are a lumbar with no firmness adjustment listed and a seat that will not suit everyone. To keep comparing, start with the office chair buying guide, compare picks in the best office chairs guide, or see the Amia among rebuilt chairs in the best remanufactured office chairs roundup.